Wrong or defective product

Special information - WRONG OR DEFECTIVE ITEM

If you receive an erroneous article or with visible defects, contact us through contact@oldjeffrey.com.

* If the item is defective you must send photos of the defect and always within the period of 7 calendar days after receiving the order.

We will ask you for the details of your order and we will manage the collection. Once we verify the defect or defect, you will be given the possibility of sending the same product if we have stock, of exchanging it for another product or of returning the money by the same payment method with which you paid.

In the event that the defect or fault is detected after the 7 days indicated have elapsed, Old Jeffrey will decide to resolve the incident based on the case transmitted and explained by the client.