In any case, and in accordance with European and Spanish regulations on consumers and users, When you make a purchase through our online channel, you have the right to withdraw from it within a period of 14 calendar days without the need for any justification or to explain to Old Jeffrey the reasons for your decision. This period will begin to count from the day it is established that you picked up the product or that a person authorized by you did so.
Likewise, and in accordance with the law, it will not be possible to exercise the right of withdrawal when you make a purchase of any of these products: modified garments, made-to-measure garments, underwear (such as boxers and socks), ceremonial items or garments outside the 14-day withdrawal period.
Generally, once OLD JEFFREY receives your withdrawal manifest through the email initially mentioned, it will reimburse you, within 14 calendar days, and in the same original payment method, the following concepts: the payments corresponding to your order and shipping costs, excluding return costs, which will be borne by the buyer user - see prices below.
However, OLD JEFFREY reserves the right to withhold said refund until it has received the products or items of the purchase or proof of their return.
The products that are the object of the returned purchase must be in their original packaging, in perfect condition and without showing obvious signs of use and / or manipulation. Otherwise, OLD JEFFREY will return the products to the Customer and the refund will not proceed.
- Returns - Peninsula: FREE if your order is all seasonal items (without promotions or discounts) and as long as the return is not preceded by a free previous size change | Otherwise: € 4.98 that will be deducted from the total amount to be reimbursed.
- Returns - Balearic Islands; Ceuta, Melilla and the Canary Islands: 8.98 €
- Returns - Europe: 19.98 €
- Returns - Rest of the world: 290,98 €
If in 20 calendar days you have not received the corresponding amount for the return, contact us and write to the following email: email@example.com